I am entering my CM/ECF login information correctly, but it sends me to PACER?

This routinely occurs when the user exits from CM/ECF incorrectly or incompletely during their last login session. The PACER cookies are now established as your main reference when you log into CM/ECF.  The solution is as follows:

  1. Go to Tools and Internet Options on the browser;
  2. Delete cookies, history, and temporary files;
  3. Reboot the computer.

If you are still unable to access CM/ECF you will receive an error message, and you will need to reset your CM/ECF login and password.